IT Support
Our extensive IT support services are at the heart of everything we do at Computors. More than 95% of our business customers enjoy our ‘Total Cover Support’ packages and we really do pride ourselves on our service and value for money. Many of our existing customers contacted us to see if we could reduce their current IT support costs and improve services and we haven’t disappointed.
Our extensive IT support services are at the heart of everything we do at Computors. 95% of our business customers enjoy our ‘Total Cover Support’ packages and we really do pride ourselves on our level of service and value for money. Many of our existing customers came to Computors to see if we could reduce their current IT support costs and improve their support experience and we haven’t disappointed.
We use a support system called ‘FreshDesk’ to manage & monitor all our customer support requests. This is one of the world’s leading support portals and gives our customers full control over every aspect of their support requests. It also gives us access to a comprehensive suite of reports to enable us to monitor how well we are doing when providing IT Support for our customer base.